Own return request

Submit a Return Request

Click on this [link] or go to the refund policy to request a return.

Log in to your account:

  1. In the email field, enter your email address and click Continue.

  2. Open the email sent from our store in your inbox and copy the six-digit verification code included in the email.

  3. Return to the online store and enter the six-digit verification code.

  4. Click on the order you want to return.

  5. If your order contains multiple items, select the items you wish to return.

  6. Choose a return reason and add a note for the store.

  7. Click Request Return.

If your return request is approved and requires shipping, you will receive an email with shipping instructions and a return shipping label. Once the product is returned, you will receive a refund.